This isn't really the beginning, but it is close to the beginning of my
trouble with AT&T.  I need to vent, and I hope that others will
do the same.  AT&T is a big company.  I don't mean to be rude or
unkind, but somehow someone needs to get the message through to them
that they could do a little better with customer service.  Maybe we can
do this together.  (By the way my DSL service from AT&T is great, but
other things about AT&T are really bugging me.)

First, then, is the story of my AT&T-Yahoo rebate (click at the
left)...